Terms of Service

Effective Date: September 21, 2025

Welcome to Home Kitchen Era, accessible at https://homekitchenera.store/. These Terms of Service ("Terms") govern your use of our website and the purchase of products, including home decor, furniture, and kitchen appliances, from our store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. General Conditions

Eligibility: You must be at least 16 years of age to use our website or purchase products from Home Kitchen Era. By using our website, you represent that you meet this age requirement.
Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Prohibited Uses: You may not use our website for any unlawful purpose, to violate any applicable laws, or to engage in activities that interfere with the operation of our website, such as introducing viruses or attempting to gain unauthorized access.

2. Products and Services

Product Descriptions: We strive to provide accurate descriptions of our home decor, furniture, and kitchen appliances. However, we do not warrant that product descriptions, images, or other content on our website are error-free or complete.
Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.
Pricing: Prices for our products are listed in USD and are subject to change without notice. We are not responsible for typographical errors in pricing or other content.
Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud. If your order is canceled, we will notify you via email at support@homekitchenera.store or by phone at +1 (385) 410-2905.

3. Payment

Payment Methods: We accept payments through secure payment processors integrated with our Shopify platform (e.g., Shopify Payments, PayPal). You agree to provide accurate payment information and authorize us to charge the listed price for your order.
Taxes and Fees: You are responsible for any applicable sales taxes, duties, or shipping fees associated with your order, which will be clearly displayed at checkout.

4. Shipping and Delivery

Shipping: We ship to the address provided during checkout (e.g., 15519 Wooden Oak Ct, Houston, TX 77059, for customers in that area). Shipping times and costs vary based on location and shipping method selected.
Delivery: Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
Risk of Loss: Risk of loss or damage to products passes to you upon delivery to the shipping carrier.

5. Returns and Refunds

Return Policy: If you are not satisfied with your purchase, you may be eligible to return eligible products within 30 days of delivery, subject to our Return Policy. Please contact us at support@homekitchenera.store to initiate a return.
Condition of Returns: Returned products must be unused, in their original packaging, and in the same condition as when received.
Refunds: Approved refunds will be processed to the original payment method within a reasonable timeframe. Shipping costs are non-refundable unless the return is due to our error.
Non-Returnable Items: Certain items, such as custom-made furniture or clearance items, may not be eligible for return. Please review product details before purchasing.

6. Intellectual Property

Ownership: All content on our website, including text, images, logos, and product designs, is the property of Home Kitchen Era or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, or modify any content without our prior written consent.

7. User-Generated Content

Reviews and Feedback: If you submit product reviews, comments, or other content to our website, you grant Home Kitchen Era a non-exclusive, royalty-free, worldwide license to use, reproduce, and display such content in connection with our business.
Responsibility: You are responsible for ensuring that your content is accurate, lawful, and does not infringe on the rights of others.

8. Limitation of Liability

Disclaimer of Warranties: To the fullest extent permitted by law, Home Kitchen Era provides its products and services "as is" without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.
Liability Cap: Our liability for any claim arising from your use of our website or products shall not exceed the amount you paid for the product or service in question.
Exclusions: We are not liable for indirect, incidental, or consequential damages, including loss of profits or data, arising from your use of our website or products.

9. Indemnification

You agree to indemnify and hold harmless Home Kitchen Era, its affiliates, and their respective officers, directors, and employees from any claims, damages, or expenses arising from your breach of these Terms or your use of our website.

10. Governing Law and Dispute Resolution

Governing Law: These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of law principles.
Dispute Resolution: Any disputes arising from these Terms or your use of our website will be resolved through negotiation. If negotiation fails, disputes will be resolved in the state or federal courts located in Houston, Texas.

11. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated Terms on our website with a revised effective date.

12. Termination

We reserve the right to terminate or suspend your access to our website or services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to our business or other users.

13. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at:

Home Kitchen Era
15519 Wooden Oak Ct
Houston, TX 77059
United States
Phone: +1 (385) 410-2905
Email: support@homekitchenera.store

Thank you for shopping with Home Kitchen Era. We look forward to providing you with high-quality home decor, furniture, and kitchen appliances.